Privacy Policy

What this policy covers

This policy covers the Virtunity website, the Virtunity structured-practice app and teacher tools, First Five Notes by Virtunity, and the American Music Appreciation and Start Band resources, including Find Your Sound. The products collect different information, so they are described separately below.

Start Band and Find Your Sound

Start Band does not require a student account and does not ask a student for a name, email, age, school, location, microphone, or camera. In-progress Find Your Sound choices and results are stored only in the browser tab's session storage. They contain musical preferences and instrument results, not student identity.

A director may optionally save program guidance in that browser's local storage, including local contact or purchasing notes. A complete configuration export may include those local fields. Share links remove director contact fields, practice contact instructions, purchase links, and local-store details before encoding the remaining program guidance.

Find Your Sound result links contain versioned, non-personal result state and expire after 30 days. Link checksums detect accidental changes; they are not encryption, authentication, or proof of identity. Start Band and Find Your Sound routes do not send Virtunity's lightweight website page-view events. A person who separately submits a website form is covered by the website-form practices below.

Virtunity accounts and practice data

Depending on how the app is used, Virtunity may collect:

• •Account and profile information, such as email address, name, role, school or studio name, and instrument
• •Teacher-student connections, invitations, assignments, and practice plans
• •Practice history, including session dates, duration, completed work, repetitions, notes, and other information entered during practice
• •A final-take recording when a student chooses to save one
• •Technical information needed to operate and troubleshoot the app, such as device type, app version, and diagnostic events

The microphone is used when a student chooses an audio-based tool or records a final take. Virtunity does not currently generate a complete performance score of pitch, rhythm, timing, tone, or articulation. A saved final take is uploaded so the student and their connected teacher can review it. We do not use saved student recordings to train software models.

Connected teacher access

A connected teacher can access information for students on that teacher's roster, including assignments, practice history, summary practice information, and saved final-take recordings. Teacher access is restricted to students on that teacher's roster. Virtunity does not currently provide a parent or district-administrator dashboard.

First Five Notes

First Five Notes works without an account. Progress is saved on the device, and nothing personal is collected. A parent account exists only if you buy on our website — the app can sign in to it, but accounts are created, and passwords reset, on the website.

If you create a parent account, we store:

• •The parent's email address
• •An account ID (a Firebase user ID)
• •Website purchase records, used to restore access in the app

We use this only to run the account and restore your purchases in the app. We never sell it, never share it with advertisers or data brokers, and never use it for tracking. Firebase (sign-in), Stripe (checkout), and Resend (receipts) each process only what their job requires. The app has no ads and no third-party analytics or tracking software. It collects no usage data today; a future update may add anonymous usage counts to improve the lessons.

Website purchases keep working offline for up to 30 days between check-ins.

A parent can delete the account any time in the app (Parent Settings, behind the parental gate) or by emailing justin@virtunity.io. Deletion removes the account and its website purchases from our service. App Store purchases stay with Apple and are unaffected. We keep payment records only as required for legal, tax, or fraud-prevention purposes.

If microphone access is on, the app listens only to confirm the expected note. Sound is processed on the device and never recorded, stored, or sent anywhere. First Five Notes does not grade a complete musical performance.

First Five Notes is built for young beginners. Accounts belong to parents, and a parental gate comes before every purchase, restore, deletion, and link out of the app.

If someone separately joins an update list or contacts support, the website-form practices below apply to that submission.

Website forms and analytics

The website may collect:

• •Information submitted through access, resource, curriculum, support, and feedback forms, including email, role, instrument, name, and the message provided
• •Basic engagement events, such as pages viewed, buttons selected, downloads, referrer, campaign parameters, and a temporary session identifier

Campaign parameters may be kept in browser session storage during a visit. We do not sell personal information or use student information for behavioral advertising.

How information is used

• •Provide accounts, assignments, practice tools, history, and connected-teacher features
• •Store and play a final take when the student chooses to save one
• •Respond to support requests and deliver requested access, resources, or product updates
• •Understand product use, troubleshoot problems, protect the service, and improve reliability
• •Comply with applicable law and enforce our terms

Service providers and disclosure

We use service providers that help us operate the products, including:

• •Google Firebase for authentication, app data, and saved recording storage
• •Stripe for First Five Notes website payment processing and legally required transaction records
• •Supabase for website forms, product feedback, and lightweight website analytics
• •Resend for transactional and requested email communications
• •Hosting, distribution, and infrastructure providers needed to deliver the website and apps

These providers process information for the services they perform. We may also disclose information when required by law, to protect users or the service, or as part of a business transaction with appropriate safeguards. We do not rent or sell student practice data or recordings.

Children and school use

First Five Notes is designed so its core learning experience can be used without creating an account or providing personally identifying account information.

For the separate Virtunity Practice product, an account for a child under 13 should be created or connected only with authorization from a parent or legal guardian, or through an eligible school or district process. Teachers should obtain their school or district's approval before assigning Virtunity to students. School authorization is not automatically established merely because an individual signs up as a teacher.

Parents and guardians may contact us to request access to, correction of, or deletion of a child's information. Schools should contact us before a broader deployment so the intended data flow, authorization, and retention requirements can be reviewed.

Retention and security

We retain information while it is needed to provide the service, meet legal or operational requirements, resolve disputes, and maintain security. Retention can differ by data type and backup cycle. We use access controls and encrypted transport and rely on our infrastructure providers' storage protections. No internet service can guarantee absolute security.

Your choices

You may unsubscribe from optional marketing email using the link in the message. You may also request access, correction, or deletion of personal information by emailing us. We may need to verify the request and may retain information when legally required or necessary for security and fraud prevention.

Changes

We may update this policy as the products and their data practices change. The effective date above identifies the current version. Material changes will be communicated through the website, app, or account email when appropriate.

Contact

For privacy questions or requests, email hello@virtunity.io.